Through her extensive practical experience and research, including a PhD from the University of Auckland, Jordan has learned that most attempts to resolve cultural issues within organisations fall short because they only address surface-level problems.

Knowing that real growth happens when we dig deeper to nurture the roots at an individual and team level, Jordan emphasises the importance of understanding an individual’s cultural heritage–the foundation of their conceptions, beliefs, opinions and values–and the team’s culture as prerequisites to transforming an organisation’s culture.

One striking example of her approach in action was with a well-established team of professionals, primarily lawyers, who experienced a profound shift in team dynamics within just a few months. As a result, the team and its members redefined their collective purpose, significantly enhanced their effectiveness and delivered better outcomes. This is just one of many sectors where Jordan’s support has led to dramatic shifts in attitudes, performance, and results.

Jordan observed a common thread while completing research for her PhD in Alaska–exploring geomentality–how diverse cultures establish intergenerational attitudes and connections to places and the environment. Understanding how heritage plays a role in cross-cultural relationships provides a window into how invisible connections to land shape contemporary conflicts over ownership, use, and preservation. 

Her research highlighted that most leaders and organisations overlook or ignore the deep cultural and heritage building blocks in each of their employees. Why? Because most can’t relate or understand the powerful connection of cultural heritage and organisational culture.

Like all but the tip of an iceberg, people’s cultural and heritage building blocks are largely invisible. The only way to reveal them and discover their impact is to look beneath the surface.  

Jordan’s mission is to show people the transformative outcomes of unpacking cross-cultural influences within individuals, teams and organisations to gain deeper cross-cultural understanding and promote genuine diversity, equity, inclusion and belonging within organisations to profoundly transform personal and collective outcomes.

 As an accredited Thrive coach, Jordan uses an inclusive lens when focusing on human potential. She uses various tools, including the Being Profile^® – an ontometric assessment tool that accurately measures 31 human qualities within the scope of leadership, performance and effectiveness – to strategically target transformation to strategically target transformation. Jordan draws on her extensive academic and professional experience to support individuals, leaders and teams to discover their authentic selves as they transform their life, personally and professionally.

• Perfectly Imperfect: Poems About Being Human, ISBN 978-1-9911977-0-2 (2024)
  
• Real Me Better We: A Guide to Finding Authentic Love Online, ISBN 978-0-473-58051-3 (2021)
• Elevate Your Wellbeing, ISBN 978-1-925-47134-2 (2018)
• I Love You, Send Money, ISBN 978-0-473-36479-3 (2016)
• Turbulence: An Extreme Love Story, ISBN 978-0-473-50288-1 (2019)

The daughter of Croatian and Ukrainian immigrants, Jordan has lived and worked in various locations across the globe. She understands firsthand how heritage and culture have influenced and shaped her behaviours and actions–how each place and geography–including her chosen home base in New Zealand, influences her life journey daily.

New Zealand’s natural beauty, cultural diversity and ‘entrepreneurial DNA’ make it an easy choice to call home. She feels a deep connection to the land and after three decades considers herself a local, although she still talks with a Canadian twang. Aotearoa was the perfect place to raise her two daughters, to continue to grow as a human and contribute to the global community.